Legal

Privacy Policy

At Sentric AI, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Effective date: April 30, 2026

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business information (if provided)

Usage Data

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visits

How We Use Your Information

  • Respond to inquiries and provide services
  • Schedule consultations and follow-ups
  • Send updates related to our marketing and automation services
  • Improve our website and user experience

SMS Communications

By providing your phone number and opting in through our website forms or other communication channels, you consent to receive SMS messages from Sentric AI.

These messages may include:

  • Responses to inquiries
  • Appointment scheduling and reminders
  • Follow-ups regarding services

Message frequency may vary. Message & data rates may apply.

You can opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only:

  • With service providers who help operate our business (e.g., CRM, messaging platforms)
  • When required by law

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion
  • Withdraw consent for communications at any time

Third-Party Services

We may use third-party tools and platforms (such as messaging and automation services) to operate our business. These providers are required to protect your information.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.